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►All facilities were very good. I would rate the Park Grand Kensington especially high. Wonderful trip.

Douglas A.

►Westbury in Dublin was most accommodating and prepared our breakfast to go (included) on two mornings of our stay. Highly recommend the Cliffs of Moher Day Trip here!

Balmoral in Edinburgh was lovely and conveniently located next to Waverly Station so we walked after checkout to the train station for our rail trip to London which was absolutely delightful. Went First Class just out of curiosity and our seats were on the East side of the train. Seats were perfect for viewing the beautiful East Coast of Scotland for approx 2 hours. As train approached London, route moved inland and enjoyed the lovely landscape of Northern England...many herds of sheep and horses grazing. Train final arrival into London King's Cross was delayed about 50 minutes due to high traffic at the station and we were generously reimbursed by LNER!

St. James Court in London was in a great location! Close to the Circle Line station (St. James) and walking distance to many attractions! However, they were unable to provide the needed adaptor so I could use my hair tool. The Westbury and Balmoral had just what I needed.

Wanda H.

►Trip was wonderful! Booking thru TripMasters was quite easy. Only comment I have is on car service, in Edinburgh I asked to be picked up at location other than hotel, and as sub out to Viator to Quicktransfer, message got a bit lost along the way. Thankfully it was same driver for departure as arrival and he remembered us mentioning a different location for pickup and called his company and was only 15 mins late to where we were. Other than that, and flight delay which is airlines problem, trip went smoothly!

Marie B.

►Website is very easy to navigate. I really like the option to see how dates can affect pricing and available flights without going into multiple windows. Very easy to navigate. Hotels were well-represented by reviews so our expectations were met for what we booked. We booked a tour to Cliffs of Moher and that went very smoothly too.

Kim F.

►Everything went very well and according to our itinerary. We really enjoyed all the hotels. Each hotel was located in a very convenient area in each city. All were very clean and comfortable. The staff were very helpful and friendly. All activities we booked were excellent choices.

We are highly impressed with the service provided by Tripmasters. The staff were very helpful and easy to work with answering all my questions. We did a combination of website reservations and working with a Tripmasters representative. All aspects of our trip went smoothly. We had 4 flights in our schedule and all were on time except the flight home was delayed 5 hours due to weather. But the evening before we were notified by the airline and also Tripmasters warning us of a possible delay.

We definitely plan on using Tripmasters in the future. We booked our trip about 6-7 months ahead and felt we received an excellent price, especially for peak season travel.

Thank-you for providing a "worry-free" vacation.

David D.

►Hotels were all terrific specially the ocean view apartments in Edinburgh.

Alan M.

►Your customer service is excellent! I love being able to chat with one of your representatives too. They have always been very helpful. The Radison Blu was our favorite as it was very nice and right in the middle of the city center. The Ashburn in London had a shower issue because the hand held wand would not stay on the holder. It was close to the tube which allowed for easy transportation around London. The Clayton was a little out of the city center, but there was a bus stop right in front of the hotel along with a taxi stop too.

My low rating for Flights was just due to United Airlines. We were delayed 5 hours on the way there. Our United Flights back were delayed too and we were forced to pay for a hotel in Chicago. We finally made it home the following morning.

Gary W.

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Our Observations:

We strongly recommend for our customers to purchase travel insurance to alleviate some of the stress associated with lost luggage, delayed flights, cancellations, and other unforeseen situations. Filing a claim is very easy, and can be done online or via phone. Claims need to be filed within 90 days of the departure date.