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►A few things happened that could be improved upon:
On our voucher it stated our flight was with United, when actually it was with Lufthansa. This made it almost impossible to check in 24 hours before the flight.
However, the flight itself was great! What a fantastic crew, both ways.
Our hotel reservation in Pisa was messed up because the hotel had my entire name listed as my last name. So, when I called to confirm our reservation they said I didn?t have one. However, your customer service rep called and cleared it up.
Our care reservation said it was with Dollar rental, when I fact it was with Hertz. No biggie, but still...
Our vouchers disappeared from the app, so I had to go to the website to download and print them.
The hotel in Pisa was not very good. It was in a bad part of town, and although the staff was nice, the accommodations were sub par.
Charles R.
Itinerary Details:
Total price for 2 passengers: $1730.86 Flights included from New York,John F Kennedy, NY March 6: Car rental for 6 days March 6: Hotel La Pace Hotel, 3 Stars for 6 night(s)
