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(5 out of 5)
Date: 09/26/2024>
►----- No customer comment -----
Itinerary Details:Total price for 5 passengers (4 adults and 1 child): $10781.7
Flights included from Pittsburgh PIT (PA), US
September 27: Transfer - .Naples Airport to Hotel
September 27: Hotel Grand Vesuvio Hotel, 5 Stars for 2 night(s)
September 28: Pompeii Half Day Trip from Naples
September 29: Hotel Cristina Hotel, 4 Stars for 2 night(s)
September 30: Capri Pass Experience all inclusive
October 1: Hotel Grand Hotel Excelsior, 4 Stars for 3 night(s)
October 2: Private Sunset Cruise of the Amalfi Coast
October 4: Hotel Palazzo San Michele Hotel, 4 Stars for 1 night(s)
October 5: Transfer - .Hotel in Naples to Naples Airport
October 5: Transfer - .Palermo Airport to Hotel
October 5: Hotel (B&B) Porta Di Castro, 1 Star for 2 night(s)
October 7: Hotel Grand Baia Verde Hotel, 4 Stars for 2 night(s)
October 9: Transfer - .Hotel to Catania Airport
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(5 out of 5)
Date: 09/26/2024>
►----- No customer comment -----
Itinerary Details:Total price for 3 passengers (2 adults and 1 child): $10510.42
Flights included from Pittsburgh PIT (PA), US
September 27: Transfer - .Naples Airport to Hotel
September 27: Hotel Grand Vesuvio Hotel, 5 Stars for 2 night(s)
September 28: Pompeii Half Day Trip from Naples
September 29: Hotel Cristina Hotel, 4 Stars for 2 night(s)
September 30: Capri Pass Experience all inclusive
October 1: Hotel (B&B) Al Pesce d`Oro, 3 Stars for 3 night(s)
October 4: Hotel Palazzo San Michele Hotel, 4 Stars for 1 night(s)
October 5: Transfer - .Hotel in Naples to Naples Airport
October 5: Transfer - .Palermo Airport to Hotel
October 5: Hotel (B&B) Porta Di Castro, 1 Star for 2 night(s)
October 7: Hotel Grand Baia Verde Hotel, 4 Stars for 2 night(s)
October 9: Transfer - .Hotel to Catania Airport
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(5 out of 5)
Date: 05/14/2024>
►All went smoothly.
The hotels in Naples and Palermo could have been better.
I neglected to book transfer from Palermo airport to my hotel and from Catania train station to my hotel. It would be helpful for a Tripmaster representative to review my itinerary and to question these oversights.
Itinerary Details:Total price for 2 passengers: $9043.7
Flights included from New York JFK (John F Kennedy)(NY), US
May 15: Transfer - .Naples Airport to Hotel
May 15: Hotel Palazzo Firenze Hotel, 4 Stars for 3 night(s)
May 16: Naples City and Pompeii Half Day Sightseeing Tour
May 16: Neapolitan Pizza Making Class
May 17: Small-Group Tour of Capri, Anacapri and Blue Grotto From Naples
May 18: Hotel Miramare Hotel, 4 Stars for 2 night(s)
May 18: Sorrento Like a Local: Customized Private Tour
May 19: From Sorrento: Full-Day Small Group Tour to Positano, Amalfi and Ravello
May 20: Hotel Marina Riviera Hotel, 4 Stars for 2 night(s)
May 22: Hotel Palazzo Firenze Hotel, 4 Stars for 1 night(s)
May 23: Transfer - .Hotel in Naples to Naples Airport
May 23: Hotel Ibis Styles Palermo Cristal Hotel, 4 Stars for 2 night(s)
May 24: Palermo Walking Tour and Street Food
May 25: Transfer - Trenitalia 730 and Trenitalia 5395 (Palermo Centrale to Catania Centrale)
May 25: Hotel President Park, 4 Stars for 2 night(s)
May 26: The Godfather movie tour from Catania
May 27: Transfer - .Hotel to Catania Airport
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(3 out of 5)
Date: 09/26/2023>
►When we took the train from Palermo to katanya we didn't realize we were going to have to get on a bus when we did my sister's luggage was stolen.
We also got bed bugs at hotel Toledo.
The worst part of the trip was finding out that no transportation was provided by you for the complete trip so I ended up having to pay an additional 5 or $600 for my transportation to and from the hotels airports and train stations.
I wish you were more transparent and let me know that when I booked the complete trip it was not complete I still needed to make additional purchases. Purchases that were not in my budget!!
Itinerary Details:Total price for 2 passengers: $6518.58
Flights included from Detroit DTW (MI), US
September 27: Transfer - _Naples Airport to Hotel
September 30: Hotel (B&B) The Night Guest House Sorrento, 4 Stars for 2 night(s)
October 2: Hotel Panorama Hotel, 4 Stars for 2 night(s)
October 4: Transfer - .From Hotel in Amalfi to Naples
October 4: Hotel Toledo Hotel, 3 Stars for 1 night(s)
October 5: Transfer - _Hotel in Naples to Naples Airport
October 5: Transfer - .Palermo Airport to Hotel
October 5: Hotel (B&B) Boutique B and B Vintage, 3 Stars for 2 night(s)
October 7: Transfer - Trenitalia 5508 and Trenitalia PA330 (Palermo Centrale to Catania Centrale)
October 7: Hotel (Bed and Breakfast) Liodoro Bed and Breakfast, 4 Stars for 2 night(s)
October 9: Transfer - _Hotel to Catania Airport
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(5 out of 5)
Date: 12/26/2018>
►----- No customer comment -----
Itinerary Details:Total price for 2 passengers: $4667.72
Flights included from Miami, FL
December 27: Hotel Exe Majestic Hotel, 4 Stars for 1 night(s)
December 27: Car rental for 6 days
December 28: Hotel Sorrento City Hotel, 4 Stars for 2 night(s)
December 30: Hotel Miramalfi Hotel, 4 Stars for 2 night(s)
January 1: Hotel Partenope Relais Hotel, 4 Stars for 1 night(s)
January 2: Hotel Artemisia Palace Hotel, 4 Stars for 2 night(s)
January 4: Transfer - Train - TRN - Palermo to Catania
January 4: Hotel UNA Palace Hotel, 4 Stars for 2 night(s)
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(5 out of 5)
Date: 10/24/2017>
►Our best hotel was the Mediterraneo in Sorrento, outstanding, service was superior, right on the water. We did not repurchase private transport from Naples to Sorrento, but we should have. The train from Naples to Sorrento was terrible, dirty, sketchy people, slow due to multiple stops..... We did purchase private drive back, was more money than you offered, but hotel handled every detail. Pretty seamless trip, will use your company again.
Hotel in Rome and Naples was near the train stations, would probably not stay near those public places due to it attack vagrants ect.
Ralph P.
Itinerary Details:Total price for 2 passengers: $3202.25
Flights included from Fresno, CA
October 25: Hotel Rhome Terminal Suites & Apartments, 3 Stars for 2 night(s)
October 27: Hotel Mediterraneo Hotel, 4 Stars for 4 night(s)
October 31: Hotel Stelle Hotel the Businest, 4 Stars for 2 night(s)
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(5 out of 5)
Date: 09/28/2017>
►----- No customer comment -----
Itinerary Details:Total price for 2 passengers: $3027.39
Flights included from Lancaster, PA
September 29: Hotel Crosti Hotel., 3 Stars for 3 night(s)
September 29: Transfer - Private Arrival Transfer: Rome Fiumicino Airport to Hotel
October 2: Car rental for 7 days
October 2: Hotel La Tonnarella., 4 Stars for 3 night(s)
October 5: Hotel Santa Lucia Hotel., 4 Stars for 3 night(s)
October 8: Hotel Naples Hotel., 4 Stars for 1 night(s)
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(4 out of 5)
Date: 09/18/2017>
►Again you have done a great job in coordinating all of the accommodations and activities, transportation- however I think your service is now too expensive to consider on future trips that we are presently planning for 2018 - 2019. This Italy trip cost us 1000 per day which is way out of the normal considering we did not fly first class.
Regards, Brian
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Our Observations:
We like to think that we do offer some very affordable and packages for a very decent price and try to stay competitive within the market.
We would like to reassure you that customer feedback and vacation experience are important to us. We do track all of our customers' comments in order to better the products and services that we offer.
Itinerary Details:Total price for 2 passengers: $9517.72
Flights included from Boston Logan Intl, MA
September 19: Hotel Grand Hotel Santa Lucia, 4 Stars for 3 night(s)
September 20: Mt Vesuvius and Pompeii Day Trip from Naples
September 22: Transfer - Private Transfer from Naples to Sorrento
September 22: Hotel Grand Hotel Ambasciatori, 5 Stars for 4 night(s)
September 23: Capri and Blue Grotto Day Trip from Sorrento
September 24: Small Group Hiking Tour to a Lemon Farm with Tastings
September 26: Transfer - Private Transfer from Sorrento to Amalfi
September 26: Hotel Miramalfi, 4 Stars for 3 night(s)
September 29: Transfer - Private Transfer from Amalfi to Naples
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