⚠ Announcement

►There was a cancellation from one of your provider without any notices on the first day of our vacation. ans there was not a good response from you the person who answered the phone told me there was nothing that you could do and you will refund the money and thst was it. second the return first flight from aswan was cancelled couple of hour to departure when we had already checked out of the hotel when I got hold of you the person in emergency department was helpful she told me I was booked another plane and I shoud go to the airport I m entioned to her as I had mentioned to you on a prior call that the flight was to close to each other and I was sure I will not make it the person was very nice and she kept calling to make sure I was ok however the plane was delayed and the airline mader us that we had to get our bagn in Cairo which made it impossible to made it to the connecting flight then he another agent from the emergency department which I think it was helpful as well he was trying to find another flight for us that nigh and it was impossible. We couldnt go to any hotel because it was 2 oclock in the morning we did not feel safe to find a hotel and a taxi driver during those hours.