⚠ Announcement

►All accomodations were clean, had good beds, and all had welcoming, helpful staff. The hotels in Zadar and Opatia were exceptional. The Laura Luxe is a great location, and the owner was exceptionally helpful. The gentleman that picked us up from the airport was waiting for us, and delivered us to our hotel. The rental car staff were helpful as well. We had a great trip.

Philip L.

►Globo hotel had excellent helpful front desk person.

John J.

►I know some of you must be hesitant to purchase trip from Tripmasters as it is web based travel agency, and you must be worried if they are legit or unscrupulous company. Some of the trips can cost over $10K and I too was hesitant. But I can tell you that they are 100% legit and 100% trustworthy.

We booked a trip for 10 days for family of 4 (with 2 kids) driving thru Croatia. We stayed 3 days in Dubrovnik, 3 days in Split, 1 day in Plitvice, and 2 days in Zagreb. Yes, we flew into Dubrovnik and flew out of Zagreb.

Booking the trip was smooth and any questions I had about the trip and concerns about hotels were promptly answered and resolved. I needed to make sure that the hotel in Zagreb had enough sleeping space for 4 people. Tripmasters emailed and confirmed that we did have enough bed space for 4. I also needed to change the rental car after the booking and the tripmasters reached out to the rental company and changed the reservations.

You will need to stay at minimum 4 days in the hotels the tripmasters recommend and that was a no problem. We did end of cancelling the hotel in Dubrovnik and booked it on our own to be closer to the Old Town.

Biggest worry was making sure the hotel options we had were the ones we wanted. So make sure to spend time to research it. Our biggest concern was the proximity of the hotels to the old town in Dubrovnik, stay within the palace in the Split, and city center location in Zagreb. We wanted to make sure that we can simply walk and not worry about using transportation even we had a rental car.

The flights were booked without an issue, but just make sure that if you have a layover, make sure it is longer than 2 hours. We had 1 hour layover and first flight was delayed, and we almost didn`t make it to the second flight. But our checked luggage did not arrive on time, and it arrived the next day in Dubrovnik. The luggage was delivered to our hotel from the airport.

Activities we booked thru Tripmasters were definitely a plus. We did Mostar day trip from Dubrovnik and Blue Cave and 6 island tour from Split. Both excellent day trips.

We are already thinking about booking another trip.

Oh, we did purchase travel insurance. Didn`t have to use it but it is something nice to have.

Hope this helps.

Sang L.

►We thoroughly enjoyed our trip to Croatia and everything was well organized.
For car rentals driving to the highwsys, maybe give a heads up that tolls can be paid thru a crefit card.
Thanks

Noel L.

►I would recommend finding a different tour provider for the Blue Cave tour. The company was not very professional. The morning started fine, but ended up running behind schedule and the trip to our last stop and heading back to Split was a horrible experience.

The boat driver was very unprofessional as he went too fast for conditions and a few of us felt unsafe on those two rides. Hitting waves which were soaking one half of the boat and also so hard that we were flying out of our seats.

Kristine B.

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Our Observations:

Customer feedback is important to us, and please know that we do track all of our customers' comments in order to better the products and services we offer. We will be passing this information along to our supplier and Product Team for further evaluation.

►The only thing your office missed was in Split. I requested a hotel with parking and this hotel doesn't have one. It was very inconvenient to find a parking. Detail is very important.

Other than that, I am happy overall.

Jonathan M.

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Our Observations:

The information that we provide to our customers regarding the products and services that we offer comes directly form our suppliers.
Additional information about the properties that we offer can be noted on our Hotel Property Description found in the hotel selection portion of the booking process. We also list all of the hotel's facilities and the amenities they provide such as security deposit box, room service, lifts, and so much more.