⚠ Announcement

►Hotels were adequate. Biggest problem is they were always on different floors. London Heathrow is a very large airport. Didn't like that your gate isn't put up more than 1 1/2 hours before departure so you have to sit in the large common area. The train rides were beautiful. Biggest problem is you are assigned a seat but not required to sit in your assigned seats. The small compartment trains were a nightmare trying to find a seat and not leave a child sitting alone. Small compartment trains should make you sit in your assigned compartment. Activities were fine. We have learned that booking some of the activities when we get there ends up being cheaper because they are always willing to give you a deal especially with children. Tripmaster did a pretty good job notifying us with changes prior to departure. It does seem to take a long time to get things finalized once there is a change. Don't know if it is because of the time difference, lack of personnel or what the delay could be from. During travel, when we wanted to make a change, I would not give Tripmaster very high marks. We wanted to make changes for the next day but waiting until the day for Tripmaster to make the change that may or may not happen didn't work so we made the changes ourself. Tripmaster knew we were traveling with a booking so it would have been nice when making the reservations to have rooms and train seats together. The airline did keep our seats together. This was not our first trip with Tripmaster and we are learning what works and what doesn't. We like the options Tripmasters offers and will use their services again. Thank you.