No, unfortunately there aren't. A ticket has to be printed and you need to have the original with you.

Your ticket will be delivered to your hotel at least 3 days prior to your check in date. The ticket is delivered in an envelope at the reception desk of the hotel with full details concerning you and your reservation. A name and a signature of the person at the hotel reception desk accepting the envelope on your behalf and the exact date and time are kept on file. If for any reason the tickets are not at the hotel reception when you arrive, Tripmasters will work with the ticket provide to track down who signed for your ticket delivery as well as the delivery date and time.

When making a reservation through the Internet, the central reservations system assigns automatically the seats. Seats are in most cases adjacent provided there is availability. There are some shipping companies whose online reservations system does not allow seat assignment. In those cases, there is no way to secure adjacent seats. Nevertheless, it is very common that seats are swapped during boarding time so that passengers can sit beside their companions.

Unfortunately in every case you will need to purchase a new ticket without having any guarantee concerning availability. As soon as you realize you have lost your ticket, contact the shipping company or our office.

Some shipping companies suggest that passengers who have lost their ticket(s) and have bought a new ticket with one of their ferries must declare in writing the loss, either directly to the shipping company or through their agent who issued the ticket(s), indicating the departure date, itinerary, reservation number and ticket number as well as the number of the new ticket bought. This declaration should be accompanied by a photocopy of the new ticket issued. If the ticket has not been found used within a predefined period of time, the company shall grant a ticket free of charge of the same value of the one lost.

Nothing can be done since ferry tickets in Greece are unfortunately not electronic. This means that you will not be allowed to board the ferry without your paper tickets in hand. You will need to issue new tickets and inform us as soon as possible so that we try and cancel or change the ones already issued (possibility subject to each company's terms and conditions). Please note that it is possible that there will be no time to do anything since the problem usually occurs few minutes before the departure of the ferry, after which no cancellations or changes are allowed. Also there are shipping companies, which do not allow cancellations or changes in less than two hours before the ferry departure time.

If you try and issue new tickets but there is no availability, try to explain to the shipping company's staff at their tickets counter that you have already issued tickets but do not have them. Usually nothing can be done and you will need to travel with the next available ferry, but I could be worth a try.

In no way can Trip Masters be held responsible for cancellations or changes made by shipping companies. All claims have to be addressed to the shipping company is question.

Foot passengers should be at the port at least 45 minutes (domestic trips) and 1 hour (international trips) prior to the departure. Passengers traveling with their car should be at the port at least 1 hour (domestic trips) and 2 hours (international trips) prior to the departure.

For international trips (e.g. Greece-Italy), please visit the respective shipping company's website as there may be special conditions in place according to the season and expected traffic.

Note: Most departures take place between 7:00am and 8:30am every morning, which means that this is the busiest time at the ports.

No, tickets have to be purchased before the departure. You need to have your ticket with you in order to board the ferry. During high season do not risk going to the port without having bought your ticket.

No, you need to have a printed original ticket with you in order to board the ferry.

There is a legal requirement for the ferries to have a passengers' name list for safety reasons (E.U. Directive 98/41). Although most of the times there is no formal check-in process, names may be checked during boarding and you may not be allowed to board if they are not correct.

No passport nor ID is required in order to travel within Greece by ferry. You will need one using international lines traveling to/from Italy and Turkey.

Usually boarding starts 2 hours before the departure time.

You can as long as it is in its cage. In some ships, there are areas for pets where special cages exist for the needs of your pet. Also, you have to bring all the necessary medical papers.

You can and there is no extra charge.

Once on board the crew will help you find your accommodation.

You can either leave your luggage at the entrance on the special luggage shelves (not guarded) or take them with you to your seat/cabin.

Yes you can by visiting the ferry's reception on board. However, it isnot guaranteed that there will be availability for the desiredaccommodation.

Most ferries have elevators and you will have no problem boarding. Please inform our staff in order to better help you.

All Greek ferries gave at least a snack bar. Bigger vessels operating long routes usually have restaurants.

Yes you can. There just will not be a seat available for you. You can, of course, use all the economy class facilities (snack bars, toilets, etc). If the ferry is not full, you will also be allowed to sit in the economy lounge areas. Deck tickets concern only conventional ferries.

As of July 2009, smoking is prohibited in any area inside any ship by law.

There is nothing to be done after the departure of the ferry. You will need to buy new tickets for the next available one. Since you are at the port already, the easiest way is to immediately go to the shipping company's booth/office at the port.

Contact the shipping company in question the soonest possible. If you are at the port, visit the shipping company's office there. The earlier the shipping company is contacted the better. Cancellations or changes are subject to each shipping company's policy. Please note that most shipping companies do not allow cancellations or changes less than two (2) hours prior to the departure time.

There is nothing to be done after the departure of the ferry. You will need to buy new tickets for the next available one. Since you are at the port already, the easiest way is to immediately go to the shipping company's booth/office at the port.

If a different ferry company than the one being late operated the ferry that you missed, for them it is considered your responsibility and they will not allow a refund. As soon as you realize that you will not arrive on time follow what is said in the previous paragraph.
A claim could be filed against the shipping company responsible for the delay. As soon as you realize that you will not arrive on time follow what is said in the previous paragraph.