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Customer Reviews

Dubai and Istanbul by Air
8 Reviews
4.5 out of 5 stars
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Each package is fully customizable according to your needs. Price will vary according to your dates, hotels and activities chosen.

Price for this package starting at $981*

1 (1 out of 5)
Date: 02/14/2024>
The hotel did not have me and my friend's hotel reservation despite Travel Master giving us vouchers and reassuring us that despite our inability to get a response from them through their email confirming a week in advance of our check in date and time, we advised we had no international calling and called Trip Masters multiple times after no email response from the hotel, to please call them for us....we show up and told that there was no reservation for us despite having vouchers and having to called around to find another hotel last minute and then having to come back to check into this horrible hotel the next day (they overbooked our reservation) after trip masters was able to confirm that we had a reservation. This made us lose a full day in Dubai and we missed out on going to the beach as we only had 4 days there. This was horrible and very stressful when we tried our best to make sure this would not happen and Trip Master failed to help us. You claimed you too were unable to get in contact with the hotel as they did not respond to any of your calls/emails. If this was the case you should have immediately found us another hotel to ensure that we would not experience this horrible situation of showing up in another country after a 15 hr flight to not have a hotel to stay in and it ruin our itinerary previously set to enjoy 5 days in Dubai which turned into 4 days and a day filled with anxiety and missed opportunities to do anything as we were worried about the hotel situation. The fact that Trip Master feels that all that they owed is to pay us for the extra hotel we had to pay for since the one we did pay for turned us away as they were overbooked, this doesn't sit well with me. The anxiety, stress and not having a day to do anything as we had to wait til Travel Master's office was opened and could correct this situation and then spend time moving back to the hotel, that was an expensive day in another country that we missed out on doing a tour and going to the beach. I asked just for Trip Master to pay for a lousy breakfast and got push back. I have sent receipts as requested on 2/18 and resent them again on 2/27 when I got no response or payment. I was advised this was being escalated and it's now 3/8/24 and no response nor payment. Horrible customer service and I'll have to contact my credit card company and start writing bad reviews if I don't get my money back from having to pay for a hotel when Trip Master's hotel overbooked my reservations and kicked us out to fend for ourselves in the middle east.
Itinerary Details:
Total price for 1 passenger: $1332.39
Flights included from Chicago ORD (Ohare Intl)(IL), US
February 15: Hotel Best Western Plus Pearl Creek Hotel, 3 Stars for 4 night(s)
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5 (5 out of 5)
Date: 12/08/2023>
----- No customer comment -----
Itinerary Details:
Total price for 2 passengers: $3367.06
Flights included from Dallas DAL (Love Field) (TX), US
December 9: Hotel Rove City Center, 3 Stars for 1 night(s)
December 10: Hotel Rove City Center, 3 Stars for 3 night(s)
December 13: Hotel Walton Hotels Taksim, 2 Stars for 3 night(s)
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5 (5 out of 5)
Date: 11/17/2023>
----- No customer comment -----
Itinerary Details:
Total price for 4 passengers (3 adults and 1 child): $5904.21
Flights included from New York JFK (John F Kennedy)(NY), US
November 18: Hotel Avani Deira Dubai Hotel, 5 Stars for 4 night(s)
November 22: Hotel Walton Hotels Taksim, 2 Stars for 3 night(s)
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5 (5 out of 5)
Date: 03/29/2023>
----- No customer comment -----
Itinerary Details:
Total price for 2 passengers: $2143.18
Flights included from Los Angeles LAX (CA), US
March 31: Hotel Four Points by Sheraton Downtown Dubai, 4 Stars for 3 night(s)
April 3: Hotel Esans Hotel, 3+ Stars for 4 night(s)
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5 (5 out of 5)
Date: 09/11/2021>
----No customer comment----
Itinerary Details:
Total price for 1 passenger: $2037.80
Flights included from Minneapolis-Saint Paul MSP (MN), US
September 12: Hotel Stella Di Mare Hotel Dubai Marina, 4 Stars for 7 night(s)
September 19: Hotel Le Petit Palace Hotel, 4 Stars for 6 night(s)
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5 (5 out of 5)
Date: 08/30/2021>
Everything went as planned .We had a great experience with Triipmasters!!!

Muhamad S.
Itinerary Details:
Total price for 2 passengers: $7241.54
Flights included from Middleburg (VA), USA
September 1: Transfer - _Dubai International Airport to Hotel in Dubai
September 1: Hotel Sofitel Dubai Jumeirah Beach, 5 Stars for 4 night(s)
September 3: Dubai full day tour without lunch from Dubai
September 4: Dubai Red Dune Desert Safari: Camel Ride, Sandboarding and BBQ Options
September 5: Hotel Burj Al Arab, 5 Stars for 2 night(s)
September 7: Transfer - _Hotel in Dubai to Dubai International Airport
September 7: Hotel Niles Istanbul Hotel, 4 Stars for 4 night(s)
September 9: Morning Istanbul: Half-Day Tour with Blue Mosque, Hagia Sophia, Hippodrome and Grand Bazaar
September 10: Bosphorus Dinner Cruise and Entertaintment
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5 (5 out of 5)
Date: 05/26/2017>
----- No customer comment -----
Itinerary Details:
Total price for 4 passengers: $6265.60
Flights included from Los Angeles Intl, CA
May 27: Hotel Donatello Hotel., 4 Stars for 3 night(s)
May 30: Hotel Naz City Hotel Taksim, 4 Stars for 3 night(s)
June 2: Hotel Novotel Cairo El Borg., 4 Stars for 3 night(s)
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5 (5 out of 5)
Date: 10/20/2016>
----- No customer comment -----
Itinerary Details:
Total price for 2 passengers: $2167.60
Flights included from New York,John F Kennedy, NY
October 21: Hotel Fraser Suites Dubai., 5 Stars for 1 night(s)
October 28: Hotel Almina Hotel_, 4 Stars for 3 night(s)
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