MERZOUGA FAQ'S

How do I get from the airport to my accommodations?

All clients who book a travel package involving Merzouga will arrive in Morocco earlier in the trip and will be taken via private transfer in a late-model car or van to Merzouga. (The specifications of the private transfer vehicle will be chosen and confirmed by the passenger during the trip's booking process.)

How do I get around Merzouga using public transportation?

Petits taxis or private transfers arranged during the booking process will serve as the "public" transport in such a small, remote area like Merzouga. The petits taxis can be found at a taxi rank near the bus station at the edge of town (painted yellow) and can take you anywhere you feel is necessary to go. Vans can be found (painted white) in many parts of town and typically take travelers between Merzouga and Marrakech (8 hours away).

Is Merzouga a walking city?

Known for its proximity to the Erg Chebbi dunes, Merzouga itself is a small, rural village with unpaved, sandy streets. National Route 13 (which is paved) connects the various portions of Merzouga, with the three or four somewhat-developed areas around the N13 stretching on for about a mile. The roundabout is where the largest urbanization can be found in Merzouga, if it can even be called that. Walking around the village is possible but can be more challenging due to the sandy and uneven terrain. Even in the largest of the developed clusters, apart from a few restaurants, tour operators, and limited retail, there isn't much to see within Merzouga itself, at least not like in larger towns and cities where you would visit a market or see a museum. The dunes, the outdoor activities that can be enjoyed there, and the luxury accommodations are the stars here.

Is Merzouga a dangerous city? Are there certain areas I should avoid?

Merzouga is considered safe, but its remote location and the desert environment require some precautions. We recommend that visitors be with a reputable guide when venturing into areas of Merzouga outside of the one-mile stretch on National Route 13 where you can find tour operators and accommodations. Venturing on foot between the developed areas isn't recommended solo because of the sandy and uneven terrain. The guide will help you navigate the area safely so you don't get lost or suffer a heat-related injury.

Regardless of the destination, travelers should prioritize personal safety measures. This includes staying alert in public spaces, securing belongings, and avoiding conspicuous displays of wealth. Additionally, maintaining a respectful attitude towards local customs and traditions fosters positive interactions with residents and enhances overall safety.

Can I pay/tip in U.S. dollars?

In the Kingdom of Morocco, the official currency is the Moroccan dirham (written as MAD or dh). U.S. dollars are not accepted, and tips should be given where applicable in Moroccan dirhams. Credit card purchases are widely accepted in major urban centers across the country, as are debit card purchases with chip-tap technology. Cash is a better option in traditional markets, although even this is changing in many areas.

I don't speak Arabic or French. Will many people speak English?

Arabic serves as the primary language of communication for Moroccans, with Modern Standard Arabic used in official contexts and Moroccan Arabic (Darija) spoken colloquially. Additionally, French holds significant importance due to historical ties, colonial legacy, and its status as a language of education and administration. English proficiency levels among the local population can vary. While English is increasingly taught in schools and universities, fluency levels may be higher among younger generations, especially those in urban areas (such as Rabat, Casablanca, Marrakech, etc.) and tourist-centric establishments.

Given the widespread use of French in Morocco's education system, government institutions, and business settings, travelers often find French to be a valuable lingua franca. Attempting French can facilitate smoother interactions with locals, particularly in formal settings such as hotels, restaurants, and administrative offices. While English may suffice in tourist hubs and upscale establishments catering to international visitors, travelers venturing into local markets, neighborhoods, and non-touristy areas may encounter a preference for Arabic or French. Embracing basic French phrases or using translation apps can bridge communication gaps and foster meaningful exchanges with Moroccans.

We recommend brushing up on such phrases as hello/goodbye (bonjour and au revoir), excuse me, please, and thank you (excusez-moi, s'il vous plaît, merci, respectively), "where is..." (où est...), "where are the toilets" (où sont les toilettes?), "how much is this?" (combien ça coute?), numbers from 1-10 (un, deux, trois, quatre, cinq, six, sept, huit, neuf, dix) and similar phrases you can look up on your own time. These will help grease the wheels with locals, as they will appreciate your attempt at French.

Should I be mindful of specific Moroccan customs before arriving?

Morocco is a popular tourist destination and locals know that not every tourist will necessarily respect their local customs, but if you want to put your best foot forward, there are some basic customs you should learn before departing.

Morocco, with its predominantly Muslim population, observes Islamic customs and traditions. Travelers should be mindful of Islamic practices, such as modest dress when visiting religious sites like mosques and mausoleums. It's respectful for both men and women to dress modestly, covering shoulders and knees, and women may consider wearing a headscarf when entering mosques. Dress outside religious sites can be more relaxed, but showing off too much cleavage or skin can make you the center of attention in ways you might not like (for men and for women), so look around and note what is the spectrum of dress for locals and choose from your outfits accordingly. For example, a bathing suit at the beach would be fine, but maybe not in a medina.

Moroccan culture places great importance on greetings as a gesture of respect and warmth. When meeting someone, a handshake accompanied by a sincere greeting, such as "As-salamu alaykum" (peace be upon you) or "Sbah khir" (good morning), is customary. Maintaining eye contact during greetings conveys sincerity and goodwill. Keep in mind that a handshake might not be immediately extended to a female traveler from a man, although this is not a hard-and-fast rule the same way it might have been 20 years ago.

Sharing a meal in Morocco is a communal experience steeped in tradition. When invited into a Moroccan home for a meal, it's customary to wash hands before and after eating, often with a bowl of water brought by the host. During the meal, using the right hand for eating and refraining from touching food with the left hand is considered polite. Tea holds a special place in Moroccan hospitality, and the tea ceremony is a cherished tradition. When offered tea, graciously accept and savor the aromatic brew served in small glasses. It's customary to take at least three sips to demonstrate appreciation, and engaging in leisurely conversation while enjoying tea fosters camaraderie.

Moroccans value personal space and tend to stand closer during conversations compared to some Western cultures. While this proximity may initially feel unfamiliar to travelers and even anathema to the idea of personal space, respecting personal boundaries and adapting to local norms fosters smoother interactions and mutual respect. Likewise, explaining your own personal space needs (politely) will result in your Moroccan acquaintance accommodating those needs once they are made aware. When capturing moments in Morocco, particularly in more intimate settings or with locals, seeking permission before taking photographs is essential. Respect individuals' privacy and refrain from taking pictures in sensitive areas such as mosques during prayer times or markets without consent.

Bargaining, or "haggling," is a common practice in Moroccan souks and markets. While negotiating prices is part of the cultural experience, doing so with grace and respect is key. Maintain a friendly demeanor, engage in lighthearted banter, and be mindful of fair prices while appreciating the craftsmanship of goods. If you feel you are being hustled or get the feeling you are being price-gouged, disengage and leave. Do note that haggling outside the souks and markets of Morocco's medinas does not occur; prices are fixed everywhere else. You won't be able to talk down a price in a department store or boutique, for example.

What are the best areas for shopping in Merzouga?

Shopping in Merzouga is centered around local Berber handicrafts, particularly rugs and jewelry, which are sold by local vendors near the sand dunes and in small shops in areas around the roundabout and in the other developments nearby. The experience is intimate, with opportunities to meet local artisans and learn about the crafts. There are no Western-style shopping centers here, making each purchase a unique cultural encounter.

What is nightlife like in Merzouga?

Nightlife in Merzouga is very subdued and mainly revolves around the desert experience. Instead of bars and clubs, expect traditional music and dance performances at campsites or hotels. These are typically not late-night activities, often wrapping up by midnight.