In the U.S. tipping is customary and expected for everything from lackluster to outstanding service. It is an etiquette that is ingrained in all trades, from wait staff at restaurants to our baristas, valets, cab drivers, porters, and many more trades. The question `when?` or `how much?` can leave some travelers confused, as the practice varies. This guide attempts to cover most situations that you, as a tourist, will encounter. Hopefully using these `tips` will provide a smooth experience when interacting with locals in restaurants, bars, hotels, tour operators, and taxis.

Currency: Can I pay in U.S. dollars? Or should I use the Franc?

The currency of Togo is the West African Franc (CFA) “say-fa”, and the smaller pesewa; the US dollar is not accepted. You will need to exchange your currency for the West African Franc, which can be done upon arrival at the airport currency exchange desks or banks and specialized stores called Foreign Exchange Bureaus. ATMs can be found in Lome, tipping is discretionary and appreciated, and cash is usually preferred.

Restaurants, Cafes, and Bars: When should I tip? How much is customary?

Tipping in restaurants in Togo is common and the percentage is anywhere between 5-15%. Tip according to the level of service you received at the restaurant and go above and beyond if you received outstanding service.

Hotel Staff: Who should I tip?

Tipping in hotels is common in Togo and leaving a few Francs is much appreciated by hotel staff. Tipping anywhere from 2-5 francs is sufficient for the bellboy, maid, and concierge if you were happy with the service they provided.

Taxi Drivers: Should I tip?

Tipping your tour guide in Togo is common and leaving a 5-15% tip is appreciated by your tour guide and driver. A tip of 10% per day or the equivalent of $10-$20 is the norm.

Tour Guides: Is a tip required?

Tipping guides in Togo are usually common and a significant part of income for service employees, tips are performance-based and should be provided in exchange for excellent service. A 10% tip for guides and drivers is around $10-$20 a day, so like $3 per person for groups. These tips should be given to each person individually, for example to your driver, and to your guide. Miscellaneous: other services

If visiting a spa or hair salon in Togo, you should tip up to 10% of the bill if you received great service. You can always tip more if you feel as if the service deserved it.

Final Thoughts:

Remember that it is perfectly okay to abstain, especially if you are not happy with the service provided. Unlike in the U.S., waiters are paid a living wage, and the expectations for tipping are lower in Togo than in America. This is also true for hotel staff, though if you encounter a problem with the service within the hotel, we highly recommend speaking with the manager.

When paying for services in cash (which we generally recommend for services other than your hotel) remember to take your receipt. This is important for two reasons; If you leave a tip on a credit card, the person providing the service may not always get it, and if there is a discrepancy it is important to have your receipt to settle it with the manager of the establishment and to prove that you paid for the service.