HOW TO TIP IN ZAMBIA

In the U.S. tipping is customary and expected for everything from lackluster to outstanding service. It is an etiquette that is ingrained in all trades, from wait staff at restaurants to our baristas, valets, cab drivers, porters, and many more trades. In Africa, tipping is not as habitual, and in Zambia it is not always expected. This can leave some travelers confused. In Zambia, tipping is not compulsory but always appreciated

This guide attempts to cover most situations that you, as a tourist, will encounter. Hopefully using these `tips` will provide a smooth experience when interacting with locals in restaurants, bars, hotels, tour operators, and taxis.

Currency: Can I pay in U.S. dollars, or should I use Kwacha?

The Zambian currency is the Kwacha (ZMW), and is divided into 100 ngwee. It is best to bring US Dollars, which can be exchanged at the many bureaux de change found in the main towns; visitors should avoid exchanging money outside of banks or respected hotels. While most of the tourist hotels, restaurants, travel agents, and larger shops, especially in Lusaka and Livingstone, accept credit cards, many outlets in the rural areas do not and deal only in local currency. ATMs are available in Lusaka and some of the major towns. Banking hours vary but are usually 8.30 am to 3.30 pm on weekdays and mornings on Saturdays.

Restaurants: When should I tip? How much is customary?

At a local eatery, it's not expected, but at more upmarket restaurants, you can tip 10% for good service. However, check the bill first to make sure a service charge wasn't already included.

Tipping in bars is not common, you can leave the change if you enjoyed the service.

Taxi Drivers: Should I tip?

Taxi drivers do not expect to be tipped but they appreciate the fare being rounded up.

Hotels: Is a tip required?

Tipping in Hotels isn't common or expected. Most hotels likely have a service charge anyways.

Miscellaneous: Useful Information for a Smooth Experience.

Most heading to Zambia are doing so on a safari. If taking one you should tip around 52,000 ZMK to your ranger and tracker per person per day. For the other staff split 130,000 ZMK between them at the lodge, there may be a collection pot for them. Make sure you do it in local currency if possible. This makes it easier for the locals.