TIPPING IN SAO TOME AND PRINCIPE
In many countries, especially our own, tipping is customary and expected for a wide range of services, from the wait staff at restaurants to baristas, valets, cab drivers, and more. When it comes to tipping, practices in São Tomé and Príncipe may differ from what you're used to. Here, we aim to provide a comprehensive guide to the tipping culture in this island nation, covering scenarios you might encounter in restaurants, hotels, taxis, and more.
Currency: Can I pay in U.S. dollars, or should I use Dobra?The official currency of São Tomé and Príncipe is the Dobra (hereafter referred to by the abbreviation "STN"). While some places may accept U.S. dollars or Euros, it's best to use local currency to avoid any potential confusion or inconvenience. Currency exchange facilities are available at the airport, in hotels, and in several locations throughout the islands.
Restaurants, Cafes, and Bars: When should I tip? How much is customary?Tipping is not traditionally expected in restaurants, cafes, and bars. However, if you've received exceptional service, a tip of around 10% of the bill is considered generous and will certainly be appreciated.
Hotel Staff: Who should I tip?In hotels, it's common to tip for good service. A tip of around 5,000-10,000 STN per bag for bellboys is usual. Housekeeping staff would appreciate a tip of around 5,000 STN per day, which can be left at the end of your stay. If the concierge provides special services, a tip of around 10,000-20,000 STN, depending on the complexity of the request, would be suitable.
Taxi Drivers: Should I tip?Tipping taxi drivers is not customary in São Tomé and Príncipe. However, if a taxi driver assists with your luggage or provides excellent service, a tip rounding up the fare would be appreciated.
Tour Guides: Is a tip required?Tipping your tour guide is a personal decision and is not mandatory. If you've received great service, a tip of around 20,000-50,000 STN for the guide and half of that for the driver is a generous gesture.
Miscellaneous: Is there anyone I should tip who I might not normally?Spa services may add a service charge to the bill. If not, and if you've received good service, a tip of about 10-15% of the bill is considered generous.
Final Thoughts:
Tipping is not compulsory in São Tomé and Príncipe but is always appreciated as a token of satisfaction with services provided. If you're dissatisfied with the service, it's acceptable not to tip. If you encounter any problems with the service at your hotel, it's advisable to bring it to the attention of the management.
When paying in cash for services, always ask for a receipt. This is important for settling any discrepancies with the establishment's management, and to confirm that you've paid for the service. In the case of tipping on a credit card, be aware that the intended recipient might not always receive it.