The hotels were great! The train ride was also great! The transfer transportation in London was ok, however, the transfer transportation (Samway Travel) in Paris never showed up to transport my group to the airport. The hotel concierge contacted the company and they stated the driver went to another Waldorf hotel and it would take the driver approximately 30 to 40 minutes to reach me at the correct hotel. Waiting that amount of time I would have missed my flight, so I ended up catching a taxi to the airport which cost me $92.13. I would like to be compensated for the taxi and transportation cost I paid for in advance to Tripmaster.

Read more - See this traveler's itinerary

The hotels were great! The train ride was also great! The transfer transportation in London was ok, however, the transfer transportation (Samway Travel) in Paris never showed up to transport my group to the airport. The hotel concierge contacted the company and they stated the driver went to another Waldorf hotel and it would take the driver approximately 30 to 40 minutes to reach me at the correct hotel. Waiting that amount of time I would have missed my flight, so I ended up catching a taxi to the airport which cost me $92.13. I would like to be compensated for the taxi and transportation cost I paid for in advance to Tripmaster.

Read more - See this traveler's itinerary

Everything about the trip was good with the exception of the flights, which I understand TM can't really control. We flew Iberia, owned by AA, and their customer service (flight attendants) weren't good. First off, on our initial flight out, we sat in the plane at the gate for almost 2 HOURS with absolutely NO explanation as to why we were just sitting there. Not a WORD. At least fill people in on why we're not moving. On the way back, our flight "attendants" didn't "attend". When they were going through the aisle asking people if they wanted drinks/food, they appeared to only service the left side of the plane, never even looking at our side. So, we missed out on that. Then once we landed, they only acknowledged the 1st/business class people as they got off the plane. They said "bye" and "thanks for flying with us" to all of them but once they were off, they turned away and didn't say a word to anyone else. Rude rude RUDE!

Read more - See this traveler's itinerary